“Katelyn was a dream in her role overseeing CRM operations. Over the past two years, Katelyn has managed an incredible workload, staying on top of nearly 5,000 campaigns annually and not missing a beat, this achievement speaks volumes about her incredible organizational and workflow management skills. Katelyn has always demonstrated a sharp eye for detail, catching mistakes in briefs early and ensuring that every campaign aligns perfectly with our objectives. Her deep understanding of the nuances in CRM work enables her to not only anticipate potential challenges but also to connect with the right stakeholders to resolve them efficiently. She has a keen ability to identify bottlenecks and is proactive in escalating concerns to me when necessary, ensuring that issues are addressed promptly before they impact deliverables. Lastly, Katelyn brings a welcomed sense of humor that keeps the team’s spirits high, even during busy or challenging times. Her ability to bring humanity back into the work makes her not just a dream lead, but also a strong cultural contributor to the team. She helps create an environment where everyone feels motivated and valued, which is priceless in any workplace. Katelyn is an incredible asset to our team, and her contributions have made a meaningful impact on our CRM operations and our team culture as a whole.”